Update from Orde Day Care Board of Directors

December 16th, 2020 by Anna Gionet Leave a reply »

Dear Families of Orde Day Care

 

We would like to take this opportunity to thank you for your continued support of Orde Day Care during this unprecedented time.

 

We understand that having your child attend care during a pandemic was not an easy decision to make, but please know that our staff continue to take all the prescribed public health measures when providing care for your child

 

We would like to take this opportunity to clarify a few items:

 

  • If you decide to withdraw your child from all or part of our care options, one month’s notice is still required, as per our parent contract.

 

  • If the centre or your child’s program room is closed due to a case of COVID-19, and we cannot provide care, fees will not be charged during this time.

 

  • If there is a centre or school wide closure, or mandatory lock down due to COVID-19 fees will not be charged during this time. Any fees that were previously charged will be refunded back to your account.

 

  • If your child is absent due to a COVID-19 or a  COVID-19 related issue, child care fees will continue to be charged if your child room/program continues to operate.

 

We hope this clarifies any questions or concerns you may have had regarding fee charges and notice of withdrawal during this time.

 

Thank you

Orde Day Care Board of Directors

 

 

 

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