unauthorized pick-ups

Staff cannot allow a child to leave the centre with a person they do not know.  If any unauthorized person arrives to pick up a child, the day care staff will follow this procedure:

  1. The unauthorized person will be informed that they do not have permission to pick up the child.
  2. Staff will check with the Site Supervisor or Coordinator for any changes in pick-up authorization.
  3. Staff will also check the answering machine for any messages regarding changes to the pick-up.
  4. The child will be brought to a secure environment, if possible, but will not be physically restrained should they want to go with the unauthorized person.
  5. We will contact the custodial parent/s and inform them of the situation.
  6. If a court order is on file that restricts access by the unauthorized person and the unauthorized person does not leave the premises, we will call the police.
  7. If the unauthorized person takes the child, we will attempt to gather identifying information if possible, i.e. license plate number, clothes that were worn, and contact police.

intoxicated parent/pick up person

If a parent/guardian or authorized person for pick up has been drinking or appears to be intoxicated when they arrive to pick up a child, staff must request that the person take a cab if driving, or call a family member or friend to come get them and the child. If the person does not observe this request, the police will be called to aid the staff. The Children’s Aid Society will be contacted if deemed necessary.